| We specialize in working with the IT management team and their business counterparts to affect a shift to a commercial style of IT management based around the use of ClearCost, the software product revolutionizing IT financial management.
Tangible deliverables include:
- incorporation of specialized IT service costing into the client's budget process
and financial management methods
- best practice in chargeback/service charging
- IT Cost Management strategies
- integrated budget to demand model
- support for ITIL - specifically IT Financial Management
- establishment of Service Catalogues as part of a broader Service Management initiative
- financial frameworks for Service Level Agreements
Putting you on a sound business footing, service charging introduces the following
'desirable' characteristics:
- priced service catalogue (common language between IT and the business)
- choice of services
- greater transparency of costs
- activity based costing to underpin the calculation logic
- service level agreements
- accountability for end-to-end service delivery of each service.
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